• About Us

    The success or failure of an organization depends ultimately on the strength, depth and effectiveness of its leadership talent.

    Our solutions help clients ensure that they have the right leaders in place; leaders who are equipped to handle the most pressing business challenges.

    As occupational psychologists, we understand the intricacies of human behaviour in a business setting, the complexities of aligning talent with strategy, and the impact of organizational culture on performance. Also, as business people, we know that it is critical to translate insights about people into practical recommendations that lead to tangible results and value creation. Consequently, we link all of our work to our clients’ strategy and business needs from the outset.

    Our work targets individual executives, senior teams, and organizational culture in order to help clients optimize performance. Our solutions incorporate a unique combination of business acumen and psychological insight. Using sophisticated, flexible, and accurate assessment tools as the foundation, we fully customize our work to fit with our clients’ specific objectives and business needs.

    We serve as trusted advisors and adhere to the highest ethical and professional standards when designing and delivering client engagements.

  • Solutions

    Talent benchmarking and executive assessment
    Executive assessment sits at the heart of any talent benchmarking exercise. Assessments are a practical, proven way to quickly gain a deep understanding of the capabilities [...]

    Management team due diligence
    Irrespective of whether the context is private equity, corporate M&A or a board’s desire to benchmark their executive team against “best in class”, our due diligence process provides [...]

    Senior team effectiveness
    High-performing teams are greater than the sum of their component parts and building a winning team requires more than just choosing the best players. No matter how talented [...]

    Succession planning and high-potential identification
    In today’s rapidly changing business climate, talented leadership is the only way for companies to achieve a lasting competitive advantage. Still, many organizations fail to realize [...]

    Post M&A cultural integration
    Bringing together two organizations after a merger or acquisition is a challenging process, fraught with risk and hazard. Too often companies engage in an overly narrow [...]

    Executive coaching
    Whether you are a client seeking general performance coaching, accelerated high-potential development, or assistance for a faltering executive, coaching is a powerful tool. [...]

  • Talent benchmarking and executive assessment

    Executive assessment sits at the heart of any talent benchmarking exercise. Assessments are a practical, proven way to quickly gain a deep understanding of the capabilities and potential of the people who are ultimately responsible for creating and executing your business strategy.

    Assessments are a strategic investment across a range of situations including selection, development, high-potential identification and succession planning. Irrespective of whether a candidate is internal or external, our assessments allow you to move beyond CVs and qualifications. Our process focuses on the critical factors that predict on-the-job success; factors such as leadership versatility, ability to manage complexity, drive and motivation, cultural fit, and headroom for growth.

    Our assessments provide practical, business-relevant insights plus concrete recommendations about an executive’s capability, fit, and potential. Our observations and findings are presented in unambiguous, straightforward terms, including a detailed analysis of the executive’s strengths and limitations. Because our findings are behavioural and job-specific, our assessment results can easily inform subsequent development and integration plans.

    We tailor our assessment process to fit each client’s needs and objectives. Our assessments always incorporate “best in class” methodologies and tools and, as psychologists, we have extensive expertise using a range of in-depth interviewing techniques. In addition, we only use valid, legally defensible psychometric tests and multi-rater instruments.

  • Management Team Due Diligence

    Irrespective of whether the context is private equity, corporate M&A or a board’s desire to benchmark their executive team against “best in class”, our due diligence process provides you with deep, practical, and business-relevant insights into the individual and collective capabilities and potential of your management team.

    Our due diligence process begins with a thorough understanding of the strategic imperatives, operating context and challenges facing your business. We use clear, objective criteria to benchmark management teams against top performers; placing an emphasis on the leadership behaviours that will drive maximum value in your specific business context.

    The output of our process is a comprehensive analysis of the management team’s operating style, their ability to deliver against the defined strategy, as well as their collective strengths, weaknesses, and blind-spots as business leaders. Additionally, risks and opportunities are highlighted and concrete recommendations are made regarding how to improve the effectiveness of the team and specific individuals.

  • Senior Team Effectiveness

    High-performing teams are greater than the sum of their component parts and building a winning team requires more than just choosing the best players. No matter how talented the individual members are, team performance will fall short unless a dynamic interaction can be created and maintained.

    Team-level interventions should always serve to optimize performance and create a competitive advantage. As result, team development needs to be more than a simple “feel good” experience.

    Our senior team work is based on a systemic perspective; one which recognizes the complexities of group dynamics and human behaviour. All engagements begin with a thorough understanding of the business strategy and operating context in which the team must perform. We then conduct a detailed diagnostic of the team and design a customized intervention that targets the specific needs of the group as well as individual team members.

    Our senior team work results in greater alignment, clear roles and accountabilities, more effective processes, and healthy interpersonal dynamics. And because our approach targets both individual team members and the team as a dynamic system, it facilitates sustainable change and dramatically improved performance.

  • Succession Planning & High-potential Identification

    In today’s rapidly changing business climate, talented leadership is the only way for companies to achieve a lasting competitive advantage. Still, many organizations fail to realize the full potential of their most talented managers or, worse yet, entirely overlook key talent.

    Our approach to succession planning and high-potential identification brings clarity and objectivity to a process that is often rife with bias, subjectivity, and conflict. Our talent identification process is designed to reflect our clients’ current business needs as well as their future leadership requirements.

    As behavioural experts, we understand what underpins performance and potential. The deep insights generated through our talent identification process provide clients with a unique tool to help them identify and develop their next generation of leaders.

    Our process produces detailed, highly accurate individual profiles, each of which explicitly addresses the executive’s capabilities, limitations, and potential to successfully advance into larger, more complex roles. In addition, our process highlights any potential transition issues that need to be considered prior to promotion or re-deployment, thus reducing the possibility of derailment.

  • Post M&A Cultural Integration

    Bringing together two organizations after a merger or acquisition is a challenging process, fraught with risk and hazard. Too often companies engage in an overly narrow due diligence process that fails to consider the less tangible (yet equally business critical) factors such as management bench-strength and organizational culture.

    The post-deal integration process is often an afterthought and is typically characterized by chaos, anxiety, and resistance. Effective and lasting integration requires that people at all levels of the organization shift their mind-sets, behaviour, and motivation. In doing so, they must abandon many of their most closely held and often unexamined beliefs, assumptions, and ways of working.

    Using a combination of behavioural and management sciences, we work with our clients to determine the most effective way to integrate two distinct, disparate cultures and management teams.

    Our process begins with a thorough evaluation of the management team as well as a detailed cultural diagnostic that clearly identifies the synergies and disconnects between the two companies’ ways of working. From there we develop in partnership with our clients, a road map which focuses on the executive talent and cultural artefacts that need to be retained, modified, or removed in order to achieve maximum value from the new, combined enterprise.

  • Executive coaching

    Whether you are a client seeking general performance coaching, accelerated high-potential development, or assistance for a faltering executive, coaching is a powerful tool. It helps to develop senior leaders and maximize the contribution of key talent; accelerating and enhancing performance by aligning the individual’s focus with key business objectives and strategic imperatives.

    We possess a thorough understanding of the dynamic factors that influence human behaviour and facilitate change. Our approach is business-focused and draws, as appropriate, from a wide range of psychological theories and techniques in order to help executives improve their level of insight and create meaningful change.

    We build a dynamic partnership with our coaching clients. We create a safe, confidential environment, which enables open dialogue and frank discussion of key issues and challenges. Executives have the opportunity to step back, reflect objectively on their goals and effectiveness, recognize trends, and plan for the future.

  • Services

    • Executive assessment
    • 360-degree feedback
    • Psychometric testing
    • Coaching support
    • Executive integration & on-boarding support
    • Management team diagnostics
    • Senior team development and facilitation
    • Culture assessment and facilitated change
  • Firm Leadership

    Dr. Lee Welton Croll
    CPsych, CPsychol, AFBPsS
    Managing Director


    An expert in talent management, Dr. Croll has over 15 years of consulting experience in executive assessment and development. She holds a PhD in Industrial and Organizational Psychology and has advised a wide range of clients on issues relating to senior talent management and organizational performance. Her practice is global in scope and she has consulted to business in North America, Europe, the Middle East and Asia. An Associate Fellow of the British Psychological Society, she is a fully licensed and chartered Occupational Psychologist in Canada and the UK respectively.

    Her consulting style and expertise enable her to establish a dynamic partnership with clients; one which enables open dialogue and frank discussion of key issues and business challenges. Over the course of her career, Dr. Croll has managed her own successful consulting business and worked for several boutique consultancies specializing in executive assessment and development, including PDI (Chicago), RHR International (Toronto) and YSC Ltd (London). She has also worked for the global executive search firm, Russell Reynolds Associates, where she was responsible for their Continental Europe and Middle East executive assessment practice.

    Dr. Croll has extensive experience in the design and delivery of customized solutions targeting individual, team and organizational performance. She has worked with an array of FTSE 100 and Fortune 500 companies across sectors, including professional services, retail, FMCG, industrial, oil & gas, pharma, and financial services. Typical client engagements include:

  • contact

    Organizational Psychology Consulting Services
    Suite 14, Fordie House
    82 Sloane Street
    London SW1X 9PA

    Telephone:+44 (0) 79 7073 5489
    Fax:+44 (0) 79 7073 5489
    E-mail:lee@org-psych.com  www.org-psych.com

  • privacy policy

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    E-mail: lee@org-psych.com

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